Marketing Analytics Software Market Technological Advancements, Growth Opportunity and Forecast 2018-2026
Marketing
analytics software provides tools and processes, which enable organizations to
analyze, manage, measure, and control their marketing performance. It benefits
in simplifying and optimizing marketing strategies, and suggests effective and
improved marketing methods to several companies, thus, increasing their Return
on Investment (ROI). Additionally, marketing analytics software helps monitor
and manage customer relationships.
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Increasing
demand for analytic data pertaining to customer behavior and increasing number
of social media channels are driving growth of the global marketing analytics
software market
Increasing
adoption of marketing analytics software is increasing the efficiency of
marketing campaigns, by decreasing the market spending. Demand for analytics is
increasing, as it helps understand preferences of consumers, further analyzing
customer behavior, thus helping companies decide which services to upsell.
Marketing analytics software also maximizes profit margins for software providers,
owing to its improved performance in multiple areas of operation including
customer analysis, and product positioning among others. These factors further
enables the creation of efficient strategies. For instance, according to
Coherent Market Insights’ analysis, globally, around 52% of customers are
extremely influenced to switch brands, if a company does not personalize their
communications with its customers. Therefore, understanding customer behavior
is a major factor, propelling growth of the global marketing analytics software
market.
Additionally,
increasing number of social media channels is driving demand for marketing
analytics software. The large volumes of consumer-related data obtained from
the social media platforms, helps in analyzing data pertaining to consumer
behaviour, which in turn increases the demand for marketing analytics software.
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However, lack of
awareness among the customers about the software and its features is the major
challenge faced by the vendors of marketing analytics software.
Global
Marketing Analytics Software Market: Regional Insights
On basis of
geography, the global marketing analytics software market is segmented into
North America, Europe, Asia Pacific, Latin America, Middle East, and Africa.
North America is expected to witness highest growth in the marketing analytics
software market over the forecast period. The U.S. is one of the major growth
engines in the marketing analytics software market in North America. This
growth is attributed to the large number of users actively participating in the
social media activities in this country which includes Facebook, the most
popular social network website in the U.S. based on visits, followed by YouTube
and Twitter. This is further increasing the number of social media channels.
For instance, according to the Coherent Market Insights analysis in 2016, 81%
of the population in the U.S. were using Facebook in 2016, with around 207
million Facebook users in the country. Therefore, the increasing number of
social media channels is expected to influence growth of the marketing
analytics software market, during forecast period.
Global
Marketing Analytics Software Market: Competitive Background
Key players
operating in the global marketing analytics software market include IBM Corporation,
Teradata Corporation, Good Data, Google LLC Inc., Adobe Systems, Salesforce,
Neusta, Tableau Software, Pega Systems, and Oracle Corporation
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